FAQs for Products

Find answers to questions about our featured products

1. Can I use these lights outdoors?

Yes! With an IP55 waterproof rating, they can handle rain and humidity; great for patios, balconies, or garden displays.

2. How do I change the lighting mode?

Use the included remote control to cycle through all 8 modes: steady glow, fade, flash, and more.

3. Can I shape the branches however I want?

Absolutely! The branches are fully bendable, so you can fan them out wide, curl them inward, or create any shape that fits your space.

4. What sizes are available?

We offer heights of 1.6m, 1.9m, and 2.3m, with 48, 72, 96, or 144 LED lights, depending on the variant you choose.

5. How do I power the lights?

They're USB-powered; just plug them into any USB port, power bank, or USB wall adapter. The cable is included.

1. How long does the battery last?

Battery life varies based on volume, but the 300–500mAh battery gives you solid playback time for casual daily use. Charges via USB.

2. Can I use it without Bluetooth?

Yes! Just plug in via the AUX cable or insert a TF card with your music. No phone or Bluetooth needed.

3. How do I pair it with my phone?

Turn the speaker on, enable Bluetooth on your device, and select it from the list. It connects in seconds with Bluetooth 5.0.

4. What colors does it come in?

It's available in Milky White, Powder, Blue, Black, and Green; just pick the one that matches your vibe.

5. Is it good for gifting?

It's one of our most popular gifts! The retro design makes it feel special, and the compact size means it fits any space or lifestyle.

1. Is it safe to use in the shower?

Yes! The brush is fully waterproof, so you can use it in the shower or bath without any worry.

2. How do I charge it?

It charges via USB, so all you have to do is plug it into any USB wall adapter, power bank, or laptop. The charging cable is included.

3. What's the difference between the two speeds?

The lower speed is great for sensitive areas and gentle exfoliation, while the higher speed gives a deeper scrub for tougher skin like heels and elbows.

4. How do I clean the brush heads?

Simply detach the head and rinse it under warm water. You can also soak it for a deeper clean. Let it air dry before reattaching.

5. What colors does it come in?

It's available in Off-white, Light Green, and Light Blue, each a soft, spa-inspired tones that look great in any bathroom.

1. Does it work as a regular Bluetooth speaker?

Yes! You can pair your phone or tablet via Bluetooth and stream music wirelessly, even when you're not using the CD player.

2. What CD formats does it support?

It supports standard audio CDs. For digital music, you can also use a USB drive or Bluetooth for even more options.

3. Does it come with everything I need?

Yes, the box includes the CD player, USB adapter, power cord, audio cable, remote control, and instruction manual. Unbox and enjoy.

4. What voltages does it support?

It supports 110–220V AC, so it works in the US and internationally without any adapters.

5. Is it good for a gift?

It's a showstopper gift for music lovers and anyone who loves retro aesthetics. The wood grain mold finish makes it look premium right out of the box.

1. How long do the candles burn?

Soy wax burns slower and longer than paraffin, giving you more hours of fragrance per candle. Exact burn time depends on candle size and conditions.

2. Are these safe to use indoors?

Yes! Soy wax produces less soot and fewer toxins than paraffin candles, making them a cleaner, healthier choice for indoor use.

3. How strong is the scent?

The fragrance is noticeable and pleasant without being overwhelming, making it the right amount to fill a small-to-medium room with warmth.

4. Which scent should I choose?

For relaxation, try Lavender or Eucalyptus. For something warm and cozy, go with Vanilla. For a fresh floral vibe, Rose, Jasmine, or Gardenia are beautiful choices.

5. Can I give these as a gift?

Absolutely! The tea jar design is elegant and giftable right out of the box. You can even mix scents for a personalized gift set!

 
 

Have Questions?

Fast answers to common questions about our products and services

We offer a 30-day return policy on all items. If you're not completely satisfied with your purchase, simply contact our customer support team with your order number and reason for return. We'll provide you with a prepaid shipping label and process your refund within 7-14 business days of receiving the returned item.

Standard shipping typically takes 7-14 business days within the continental United States. International orders may take 10-21 business days depending on the destination country and customs processing.

Yes, we ship to most countries worldwide! International shipping rates and delivery times vary by location. You can enter your address at checkout to see available shipping options and costs for your specific country.

 
 

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